Privacy & Refund Policy

Last Updated: May 17, 2025

Abbey Strodtbeck and Caffeine Before the Chaos (“we,” “us,” or “our”) is committed to protecting your privacy and being transparent about how we collect and use your data. By using our website and purchasing our digital products, you agree to the terms outlined below.

1. Privacy Policy

a. Information We Collect

We collect personal information you provide to us directly, including:

  • Name
  • Email address
  • Billing information (processed securely through third-party platforms)
  • Any additional information you voluntarily share (e.g., survey responses, support requests)

We may also collect anonymous usage data via cookies to improve our website functionality and marketing.

b. How We Use Your Information

We use your information to:

  • Deliver purchased products
  • Send transactional and promotional emails
  • Improve our offerings and customer experience
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

c. Data Protection Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict our processing of your data
  • Withdraw consent at any time (without affecting prior lawful processing)
  • File a complaint with a data protection authority

To exercise any of these rights, please email us at: [your email address]

d. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

e. Third-Party Services

We use trusted third-party platforms (such as Flodesk, Stan Store, and payment processors) that adhere to GDPR-compliant policies. Each platform has its own privacy practices.

f. Cookies

This site uses cookies to enhance your experience. You can modify cookie settings in your browser.

2. Refund Policy

All products sold by Caffeine Before the Chaos are digital downloads and are delivered instantly via email or direct download.

No Refunds

Due to the nature of digital products, all sales are final and non-refundable. Once a product is delivered, we cannot offer refunds, returns, or exchanges.

We encourage you to read the product descriptions carefully and reach out with any questions before purchasing. If you experience an issue accessing your purchase, please contact us and we’ll do our best to make it right.

3. Contact Us

If you have any questions about this Privacy & Refund Policy, you can contact us at:

Email: [email protected]
Business Name: Caffeine Before the Chaos
Owner: Abbey Strodtbeck

Thank you for trusting us with your information and your business.

This policy may be updated from time to time. The latest version will always be available on this page.